Description
Our TechnicalSupport covers issues such as:
- Providing updates to website plugins
- Providing any changes to the structure of a website or web page or e-commerce site or page
- Providing changes to individual web pages
- Providing changes to existing supported products such as email packages
It excludes:
- Creating new websites or sub-domains
- Providing support with issues relating to your third parties such as webhosts, domain name providers, SSL Certificates or their providers
- Anything covered by a Design Support purchase
- Providing support for new projects that are not confined to your current products with us